
Support
Technical Support
Phone: 800.655.4497 (Option 1)
Email: [email protected]
Fax: 866.226.2126 (Fax Request)
Hours: Monday - Thursday: 8:00 AM - 6:00 PM (EST) Friday: 8:00 AM - 5:00 PM (EST)
After Hours Support: Available seven (7) days a week
To access Technical Support Knowledge Base and review your case go to:
http://utcfs.nfpondemand.com/MRcgi/MRentrancePage.pl
To request a Login & Password to the Technical Support Knowledge Base email a request to: [email protected]
Customer Service
Phone: 800.655.4497 (Option 3)
Order Inquiries & Requests: [email protected]
Orders & Change orders only: [email protected]
RMA: [email protected]
Fax your Purchase Order to: 888.378.8778
Training - Technical
Phone: 800.655.4497 (Option 2)
Email: [email protected]
Fax: 866-534-5117
Hours: 8:00am-5:00pm (EST) Monday-Friday
View current Technical course schedule.Website
Phone: 800.655.4497 (Option 4)
Email: [email protected]
Hours: 8:00am-5:00pm (EST) Monday-Friday
Sales and Support Team (International)
Need to dive deeper?
LifeLines offers a wealth of product literature. Browse literature.
There you can access literature as well as exclusive life safety related tools and resources...or Contact Us
In The News
- October 1, 2020
- EST4 Phased Construction Case Study
- September 3, 2020
- Genesis G4 Speakers and Speakers-strobes now available
- April 30, 2020
- 2020 CARES Act – Tax benefits now available
- April 30, 2020
- EST4 new features Available Now
- April 3, 2020
- Carrier Becomes Independent, Publicly Traded
- September 5, 2019
- EST4 shipping now
- August 22, 2019
- Industry insiders recommend early adoption of new UL 268 standards
- June 17, 2019
- Edwards launches EST4 at NFPA